Introduction

This Privacy Policy explains how YUROX EXPORTS (“we”, “our”, or “us”) collects, uses, discloses, and protects personal information provided by users (“you”) on our website and in connection with our export catalogue and related services. By accessing our site, you agree to the terms of this policy and our practices regarding the processing of your information.

Information We Collect

We may collect and process the following types of personal information:

• Business contact details: Name, job title, company name, business email, phone number.

• Account/CRM data: Enquiry form submissions, transaction records, meeting notes, communication preferences.

• Website usage data: IP address, device info, browser type, pages visited, cookies, analytics.

How We Use Your Information

We use collected data to:

• Respond to enquiries and process orders

• Provide customer service and support

• Manage business relationships and communications

• Improve website functionality and user experience

• Fulfil legal and contractual obligations

• Conduct marketing, with opt-out options for direct marketing communications.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies for the purposes of analytics and improving site experience. You may manage cookie preferences in your browser and opt-out of non-essential cookies.

​Data Sharing and Third Parties

We may share data with trusted third-party providers (e.g., CRM systems, hosting, marketing platforms) for business operational purposes only. All such partners are contractually required to adhere to data protection standards. We do not sell personal information to third parties.

​Data Security & Storage

We implement administrative, physical, and technical safeguards (including encryption, secure servers, access controls) to protect your data against unauthorized access, use, or disclosure.

​Your Rights

You have the right to:

• Access or request a copy of your personal data

• Correct or update your data

• Request deletion or restriction of processing

• Object to direct marketing

• Withdraw consent at any time (where consent is the processing basis)
  To exercise these rights, please contact us using the details at the end of this policy.

International Transfers

If your information is transferred internationally, we ensure adequate safeguards per GDPR or other applicable laws. Please contact us for more information about cross-border transfers.

​Data Retention

Personal data is retained as long as necessary to fulfil our business purposes or as required by law. Data for marketing may be held until you opt out. Enquiry, transaction, and support data is retained for at least 24 months unless requested otherwise.

​Children’s Privacy

Our website and services are intended for business professionals. We do not knowingly collect data from individuals under 18 years of age.

​Changes to the Privacy Policy

We may update this privacy policy periodically. Any changes will be posted on this page, and, where appropriate, notified to you by email. Your continued use after updates constitutes acceptance.

Contact Information

For privacy concerns, data access requests, or complaints, email us at: [your contact email] or use our contact form on the website.